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【来源：点点英语】
Part ⅤWriting（30 minutes）
Directions: For this part, you are allowed 30 minutes to write a
letter to the editor of a newspaper complaining about the poor service of a
bookstore. You should write at least 150 words according to the guidelines given
below in Chinese:
设想你买了一本英文词典,发现有这样那样的质量问题,书店的服务态度又不好,因此给报社编辑写信。信中必须包括以下内容：
1. 事情的起因
2. 与书店交涉的经过
3. 呼吁服务行业必须提高服务质量
A Letter to the Editor of a Newspaper
【范文】
A Letter to the Editor of a Newspaper
June 19, 2004
Dear Editor,
I am a junior in Peking University and a regular reader of your prestigious
newspaper. I am writing to confide to you my unpleasant experience because I
take you as my friend. Last Sunday, I went to the XXX Foreign Bookstore for the
latest version of an EnglishChinese Dictionary. On my way home, I was filled
with joy because this dictionary is the type I have been longing for years.
However, when I was back home browsing through the dictionary, I was astonished
to find lots of pages were stained and missing. And I found some entries are
mistakenly defined. I rushed back to the store and found the manager to complain
about the quality problems and asked him to refund my money. But he gave me the
cold shoulder, arguing that this was not their fault and the publisher was to
blame.
Over the past week, I have been pondering what happened and decided to
write you a letter. I am writing this letter not to pour out my complaints
before you but to appeal to the service industry to improve its service quality.
I was hoping the service industry could provide full catering service to every
customer. The development of our society calls for high level service!
I look forward to your opinion on this matter.
Best wishes!
Yours faithfully,
Zhang Sen.
【点评】
在写此类书信作文时一定要注意格式问题,否则可能会被扣1~2分格式分。根据提纲要求,本作文前二部分为记叙,后一部分为议论,分二到三段均可。在描述字典的质量问题时,切记不能写成议论文模式（比如：First,...
Second,...） ,那样会给阅卷者带来不好的印象。
(责任编辑：杨琳) | 
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